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Internal Sales Executive (Sheet Metal) at ADS Laser Cutting Ltd

  • On-site
    • Leicestershire, England, United Kingdom
  • £30,000 - £30,000 per year

Job description

ADS Laser Cutting is the premier metal laser cutting, folding, fabrication, finishing, and assembly company in the UK. The business is family-run, with a passion for quality and a commitment to exceptional service. ADS works on a wide range of projects, from intricate designs to volume components, with work featured in Siemens’ rail systems, London Underground (TfL) trains, and Lancôme Fragrances displays.

The company’s success is built on a team of highly skilled and valued employees whose expertise and dedication deliver exceptional service and quality for customers. Since its founding, ADS has experienced significant year-on-year growth, thanks to continued investment in the latest technology, machinery, infrastructure, and, most importantly, its talented people. The company now employs more than 100 staff members in an 87,000-square-foot facility, ensuring the resources are in place to deliver outstanding results on every project.

Due to continued growth, ADS Laser Cutting is seeking a highly motivated Internal Sales Executive (Sheet Metal).

Role Profile

The Internal Sales Executive drives revenue growth by converting quotations into confirmed sales while actively promoting ADS’s products and services. The role supports Sales Account Managers and manages HubSpot, forensic leads, and Category C & D accounts.

Working closely with Sales, Marketing, Production, and Operations teams, the Internal Sales Executive ensures customers receive timely, efficient, and effective solutions, while also identifying opportunities to upsell and cross-sell.

Benefits

  • Salary: £30,000 per annum DOE

  • Non-contractual quarterly bonus scheme

  • Life assurance

  • Above statutory holiday entitlement with additional service-linked holiday

  • Christmas shutdown for one week

  • 40-hour working week, Monday to Friday, 07:30 – 16:00

  • Onsite gym

  • Pension scheme

  • Commitment to investing in training and development

  • Company-provided workwear and PPE

  • Onsite parking

  • Staff canteen

  • Employee Assistance Program

Job requirements

Key Responsibilities

Quotation Management & Conversion

  • Prepare and follow up on quotations to secure orders.

  • Proactively chase outstanding enquiries to maximise conversion rates.

  • Manage Category C & D accounts to maintain and grow business opportunities.

  • Track and manage all sales activity in HubSpot to ensure accurate pipeline visibility.

  • Champion the management and conversion of forensic leads into confirmed sales.

Customer Engagement

  • Act as the first point of contact for inbound sales enquiries.

  • Build strong relationships with current, former, and potential customers to foster loyalty and repeat business.

  • Identify upselling and cross-selling opportunities based on customer needs.

  • Address client issues and concerns professionally and efficiently.

Sales Planning & Delivery

  • Support delivery of the company’s sales plan in collaboration with the wider Sales team.

  • Generate and qualify leads through targeted outbound activity where required.

  • Lead the process for managing and converting forensic leads into sales.

Account Support

  • Assist and follow up on accounts managed by Sales Account Managers.

  • Manage smaller or dormant accounts, reactivating business where possible.

Collaboration & Reporting

  • Work with internal teams (Production, Operations, and Marketing) to ensure accurate and timely order fulfilment.

  • Maintain accurate and up-to-date records of all sales activity within the CRM (e.g., HubSpot, Salesforce).

  • Provide regular reports on pipeline, conversion rates, and sales performance.

  • Act as a HubSpot and Sales Forensics champion, promoting best practices and process adherence.

Additional Responsibilities

  • Persuade prospects that ADS’s products or services best meet their needs in terms of quality, price, and delivery.

Skills, Experience & Personal Attributes

  • Previous experience in a B2B sales office, whether in sales, account management, administration, or customer service, with a desire to progress.

  • Experience in engineering, manufacturing, or the sheet metal industry is advantageous, though strong communication and relationship-building skills are the main requirement.

  • Experience using CRM systems (e.g., HubSpot, Salesforce) is highly desirable.

  • Confident in using MS Office (Word, Excel, Outlook, Teams), with the ability to quickly learn new software.

  • Commercial awareness and understanding of the sales process.

  • Professional and courteous attitude.

  • Integrity and honesty.

  • Positive attitude toward innovation and change.

  • Desire to build a career in a fast-growing business.

This position is 100% site-based.

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